Accessibility Statement
We want everyone to have a welcoming and easy-to-use online shopping experience. We are committed to improving the accessibility and usability of our website for customers with disabilities and people who use assistive technologies.
Accessibility is an ongoing process. We regularly review our website and look for opportunities to make our content, features, and shopping experience more inclusive.
Our Accessibility Goals
We work to:
- Present information in a clear and understandable way.
- Support navigation by keyboard and assistive technologies.
- Use readable text, descriptive links, and meaningful labels.
- Provide useful descriptions for products and visual content whenever possible.
- Identify and address accessibility barriers as they arise.
- Consider accessibility as we add or update website features.
Product Images and Information
Because product details may rely on photography, color, texture, and other visual information, we aim to provide clear written descriptions wherever possible. If you need additional information about a product—including details about its color, materials, dimensions, or appearance—please contact our Customer Service team before placing your order. We will be happy to assist.
Third-Party Features
Our website may include tools or services provided by third parties, such as payment processors, embedded content, social media features, or other applications. These services may have their own accessibility limitations. We encourage our service providers to support accessible experiences and review these features when possible.
Accessibility Assistance and Feedback
If you have difficulty using any part of our website, need information in an alternative format, or encounter an accessibility barrier, please contact us:
Email: support@joestrummer.com
Please include the webpage or product involved and a description of the issue. If relevant, you may also tell us which assistive technology or device you were using. This information helps us investigate the issue and determine how we can provide assistance.
Our Customer Service team will respond to accessibility-related inquiries within 24–48 hours. We take accessibility feedback seriously and will make reasonable efforts to help you complete your purchase or access the information you need.
Continued Improvement
We will continue evaluating our website and accessibility practices as part of our broader commitment to serving all customers. Your feedback helps us identify areas for improvement and create a more inclusive online shopping experience.